FREQUENTLY ASKED QUESTIONS

Which payment options are accepted by you?

In addition to credit/debit cards (Visa, Mastercard, American Express), PayPal,  and other safe online payment ways, we also accept additional payment methods.

What is the duration of shipping?

Depending on where you live and whether the product is available, shipping timeframes can change. Orders are usually processed and sent in a span of one to two business days. When you’re checking out, you can see more specific details on delivery alternatives and times.

Do you provide shipping to other countries?

Yes, we ship internationally to a wide range of nations. Destination-specific shipping costs and delivery schedules may differ. Please see our shipping information page or contact our customer service team for further information.

What is your policy about returns?

We want you to be 100% happy with your purchase. If you are not satisfied with your order, you may return it within 30 days after receipt for a full refund or exchange. Please keep in mind that certain restrictions may apply, so consult our return policy for more information.

Are there warranties for your products?

Yes, most of our goods include a manufacturer’s warranty to provide you peace of mind. Warranty terms and coverage may vary per product. For specific warranty information, please see the product description or contact our customer support staff.

How do I follow up on my order?

Following the shipment of your order, you will receive an email confirming the shipment along with tracking information. You may also track your order directly on our website by checking in and going to the order status page.

Do you provide special rates for large orders?

Discounts for large orders or wholesale purchases can be available. Please speak with a member of our sales staff to discuss your unique needs and to obtain further information.

How do I contact your customer support department?

We are available to help you with any queries or issues you may have thanks to  our customer.

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